🛡️ Hey-Traders Privacy Policy
📘 Article 1 (Purpose of Privacy Policy)
HeyTraders (hereinafter referred to as the "Company") values users' personal information and establishes this Privacy Policy to protect and manage it safely in accordance with relevant laws and regulations, including the Personal Information Protection Act and the Act on Promotion of Information and Communications Network Utilization and Information Protection.
🎯 Article 2 (Purpose of Personal Information Processing)
The Company processes personal information for the following purposes:
Membership Registration and Management
Identification, verification of registration intent, authentication, maintenance and management of membership, prevention of unauthorized use, notifications, and complaint handling.Service Provision
AI trading strategy backtesting, live signal provision, chart analysis, MCP service provision, and customized services.Marketing and Advertising
Development of new services, event notifications, usage analysis, service statistics, effectiveness verification, and customer satisfaction surveys.Complaint Handling
Verifying the identity of complainants, confirming complaint details, contacting and notifying for fact-finding, and providing results.
⏱️ Article 3 (Processing and Retention Period of Personal Information)
3.1 Processing and Retention Period
The Company processes and retains personal information within the period specified by law or as agreed upon by the data subject at the time of collection.
3.2 Individual Processing and Retention Periods
| Purpose | Retention Period | Notes |
|---|---|---|
| Membership Registration and Management | Until withdrawal of membership | Exception: during investigations or legal obligations |
| Service Provision | Until service completion | |
| Marketing and Advertising | Until withdrawal of consent |
🧾 Article 4 (Items of Personal Information Processed)
4.1 Required Items
During Membership Registration (via Google OAuth):
- Email address
- Name
- Profile picture
During Service Use:
- Service usage records
- Access logs
- Trading strategy data
4.3 Automatically Collected Items
- Usage data, access logs, analytics statistics (Google Analytics 4, Umami Analytics)
🤝 Article 5 (Provision of Personal Information to Third Parties)
5.1 General Principle
The Company does not provide personal information to third parties without prior consent, except when required by law or investigative authorities.
5.2 Current Third-Party Provision Status
| Recipient | Purpose | Items Provided | Retention Period |
|---|---|---|---|
| Google LLC | Authentication via Google OAuth and service analytics | Email, Name, Profile Picture, Service usage statistics | Until membership withdrawal |
🧰 Article 6 (Entrustment of Personal Information Processing)
| Trustee | Entrusted Work | Period |
|---|---|---|
| HeyTraders Dedicated Backend System | User data storage and management | Service duration |
| Google LLC | Cloud infrastructure and analytics services (Google Cloud Platform, Google Analytics 4) | Service duration |
| Umami Analytics | Service usage statistics analysis | Service duration |
Protection Measures:
The Company includes confidentiality, security, and supervision clauses in all entrustment contracts and monitors compliance.
🌏 Article 7 (Overseas Transfer of Personal Information)
| Recipient | Items Transferred | Country | Transfer Method | Retention Period |
|---|---|---|---|---|
| Google LLC | Email, Name, Profile Picture, Service usage statistics | United States | Google OAuth API, Google Analytics API | Until membership withdrawal |
Protection Measures:
Encryption, access control, and prevention of unauthorized access are implemented in compliance with the Personal Information Protection Act.
🔐 Article 8 (Measures to Ensure Safety of Personal Information)
The Company applies the following technical and administrative safeguards:
- Encryption: All personal information is stored and managed in encrypted form.
- Protection Against Hacking: Security software is installed and regularly updated; intrusion prevention systems are operated.
- Access Control: Access permissions to personal information are restricted and monitored.
- Strategy Data Protection: User-generated trading strategy data is encrypted and stored, and is not used for AI training or information sharing purposes. Only when users disable encryption settings, anonymized data may be utilized for service improvement, and it will not be provided to third parties.
👤 Article 9 (Personal Information Protection Officer)
Personal Information Protection Officer
- Name: Soonbeom Hong
- Email: heytraders.official@gmail.com
Data subjects may contact the officer for inquiries, correction, or deletion of personal information, or to request processing suspension.
⚖️ Article 10 (Rights, Obligations, and Exercise Methods of Data Subjects)
10.1 Rights
Data subjects have the following rights:
- Request notification of processing status
- Access, correction, and deletion of personal information
- Request suspension of processing
10.2 Exercise Methods
Requests can be made via written document, email, or telephone, and the Company will promptly take action.
10.3 Limitations
Requests may be restricted under Article 35(4) or 37(2) of the Personal Information Protection Act.
🗑️ Article 11 (Destruction of Personal Information)
| Trigger | Timing | Method |
|---|---|---|
| Membership withdrawal | Immediately | Electronic data deleted securely |
| Retention period expiry | Immediately | Shredding or incineration |
| Purpose fulfilled | Immediately | Irreversible deletion |
🍪 Article 12 (Cookies)
- Purpose: To provide personalized services and analyze usage statistics.
- Types: Session cookies, persistent cookies, third-party cookies (Google Analytics 4, Umami Analytics).
- Rejection: Users may refuse cookies via browser settings; some functions may be limited.
🔄 Article 13 (Changes to Privacy Policy)
- Changes will be announced at least 7 days before enforcement.
- Notifications will be posted on the service or sent by email.
📅 Article 14 (Effective Date)
This Privacy Policy is effective from February 1, 2026.
This Privacy Policy explains how HeyTraders handles and protects your personal information. Please review it carefully before using the service.